If you have experienced childhood trauma, you can speak with a Blue Knot Helpline trauma counsellor including for support and applications around national redress

1300 657 380
Monday - Sunday
between 9am - 5pm AEST
or via email helpline@blueknot.org.au

 

Do you live with disability?  Have you experienced abuse, neglect, violence or exploitation?

For support for Disability Royal Commission or general support contact our National Counselling & Referral Service

1800 421 468
9am - 6pm AEST Mon- Fri
9am - 5pm AEST Sat, Sun & public holidays

 


Get Involved

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Work for Blue Knot Foundation (5 Open Jobs)

About Blue Knot Foundation

Blue Knot Foundation is the National Centre of Excellence for Complex Trauma. It works to empower recovery for the estimated five million (1 in 4) Australian adults who are survivors of childhood trauma, their families and their communities. 

Blue Knot Foundation is at the forefront of trauma-informed policy, practice, research and training. Blue Knot Foundation released Practice Guidelines for Treatment of Complex Trauma and Trauma Informed Care and Service Delivery (2012), a global first in setting the standards for clinical and organisational practice. Since the release of the guidelines Blue Knot has remained a thought leader releasing publications in the areas of complex trauma and trauma-informed practice.

Blue Knot Foundation provides a range of services in every state and territory including:
• Professional development training for professionals and other personnel across diverse sectors in trauma-informed practice, complex trauma treatment and vicarious trauma mitigation
• Trauma-informed supervision, organisational consultancy, research and advocacy 
• Educational workshops for survivors and their loved ones
• Specialist Blue Knot Helpline.

 


 

Trauma-informed Telephone Counsellor

Trauma-informed counselling to support survivors of complex childhood trauma
North Sydney Location, close to public transport
Part time between 3-5 days + some weekend shifts

The Organisation
Blue Knot Foundation’s core mission is to support the recovery of adult survivors of childhood trauma. They offer a range of important services including the Blue Knot Helpline, Trauma Informed Case Management to support applicants applying for the National Redress Scheme, National Counselling and Referral Service supporting the Disability Royal Commission, educational workshops, professional development training, supervision, consultancy and other services. Blue Knot Foundation is committed to enabling people affected by childhood trauma to live satisfying and meaningful lives, and to feel connected with their communities.

Benefits & Culture
• Commitment to training and development
• Diverse recognition framework
• Generous salary packaging provisions

The Role

This position offers trauma-informed, person-centred, support, information and referrals to callers who are survivors of complex childhood trauma and their personal supporters. The Blue Knot Helpline also supports survivors of institutional sexual abuse as they engage with or apply to the National Redress Scheme. The position involves assessing and appropriately responding to callers’ needs, maintaining caller safety and stability as a priority and responding with a trauma-informed approach promoting safety, trust, choice, collaboration and empowerment. Additionally you will:

• Conduct risk assessments and interventions as necessary
• Work collaboratively with a highly specialised team
• Provide short term trauma-informed counselling interventions
• Provide psychosocial education about the impacts of trauma
• Support people applying to the National Redress Scheme
• Assist service providers with information and referrals
• Adhere to best practice clinical protocols in working with complex trauma
• Attend to self-care by attending professional development, regular supervision and monitoring for vicarious trauma

Skills & Experience Required
You have a background providing counselling to survivors of complex childhood trauma and/or violence, or in mental health. Your knowledge and expertise in complex trauma, trauma dynamics and the impacts and effects of traumatic stress will see you succeed in this role. You are responsive and flexible to work tasks, have a high level of emotional competency and are committed to upholding a recovery focused practice while working in a high demand trauma environment. You will also have:

• A current membership or eligibility to a relevant professional body
• Tertiary qualifications in counselling, social work or psychology
• A person-centred approach to working with people
• Skills in risk assessment, intervention and crisis management
• Intermediate computer skills (Word, excel, outlook and internet use)
• The ability to work part time shifts - 3 to 5 day per week, with fixed week day shifts and rotating weekend shifts each month

People with disabilities and Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

If you are passionate about empowering people with complex trauma, hold suitable qualifications and experience, please apply by submitting your resume and cover letter addressing the skills required to cv@ngorecruitment.com quoting #393698. Please call Kelly Gentle on 02 8243 0570 if you have questions.

 


Telephone Counsellor

• Support people engaging with or affected by the Disability Royal Commission
• North Sydney location - currently working from home | Full & part time positions
• Supportive friendly team | Flexible working environment | Supervision provided

The Organisation
Blue Knot Foundation (BKF) is the National Centre of Excellence for Complex Trauma, empowering recovery and building resilience for adults impacted by complex trauma. With funding from the Department of Social Services, BKF operate the Counselling and Referral Line for people affected by the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability. This is a unique opportunity to play a part in significant social change. The service operates seven days a week and will provide counselling, support and referral services to people impacted by the Disability Royal Commission (DRC), including survivors, guardians, family members, carers, advocates and other people affected by the DRC.

The Role
This position offers trauma-informed, person-centred, disability and culturally aware counselling, support, information and referrals to callers from around Australia via telephone, online chat, email and VC. The work involves understanding and responding to callers’ needs with an ability to connect with people with a range of disabilities, ages and backgrounds. You will deliver information on a range of issues and provide warm referrals and links to on-going supports. Additionally you will:

• Provide counselling and support to people making contact through diverse access modes
• Adhere to best practice clinical protocols in working with complex trauma and disability
• Promote safety, trust, choice, collaboration and empowerment
• Work cooperatively with a creative and agile team
• Attend to self-care by attending professional development and regular supervision

Skills & Experience Required
You have a background providing counselling to survivors of complex trauma and/or violence, people with disabilities, and/or in mental health. You are flexible, can work in a fast paced, pressured environment with fluctuating demands, and meet the unique demands arising from the DRC and callers’ needs. Additionally you have:

• A current membership or eligibility to a relevant professional body
• Qualifications in counselling, social work or psychology
• A person-centred approach to working with people
• Ability to work independently, and in a team with a high degree of professionalism
• Experience working with the dynamics and impacts of trauma
• An understanding in referring to a range of counselling and support services
• Skill in risk assessment and management and crisis intervention
• An ability to quickly develop working relationships and to engage effectively
• Demonstrated commitment to social justice and human rights
• Availability and willingness to work full or part time shifts (minimum of three per week)
• People with disabilities and Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

If you are passionate about empowering people with complex trauma, hold suitable qualifications and experience, please apply by submitting your resume and cover letter addressing the skills required to cv@ngorecruitment.com quoting #393698. Please call Kelly Gentle on 02 8243 0570 if you have questions.

 


 

Senior Coordinator - Practice and Supervision

The Organisation

Blue Knot Foundation is the National Centre for Excellence for Complex Trauma. We empower recovery and build resilience for the more than 1 in 4 Australian adults who experience the impacts of complex trauma. Our role is to develop and disseminate best practice and research evidence around complex trauma, build national workforce capacity around complex trauma treatment, trauma-informed practice and managing vicarious trauma and embed trauma-informed policy, practice and systems change within organisations and the community.

The Role
The role of Blue Knot Foundation’s Senior Coordinator, Supervision and Practice coordinates the delivery of trauma-informed supervision, reflective practice and counselling for practitioners. This role is key in providing both internal and external support in the facilitation of this program stream.

The main duties will include receiving all supervision enquiries, matching, and preparing documentation for the contracts, implementing quality improvement processes across the program and evaluation of service provision. Developing practice models and tools for the program, recruitment and ongoing support of supervisors and involvement in business planning and growth of the program. There is also a role in more widely supporting the training and services portfolio which is in an exciting period of growth and development.

Selection Criteria

Essential

• 7 years minimum experience working in a therapeutic context with people who have experienced complex trauma
• Demonstrated knowledge and skills related to the complex trauma field, current research and best practice
• Understanding of the health and human service sectors supporting people experiencing complex trauma, vicarious trauma and trauma-informed practice
• Understanding of and experience in facilitating trauma-informed supervision and reflective practice
• High level stakeholder engagement, management and communication skills including conflict resolution and negotiation skills
• Demonstrated time management and planning skills
• Ability to maintain privacy and confidentiality
• Excellent telephone manner and interpersonal skills and an ability to manage difficult conversations
• Proficiency in MS Office and database systems
• Previous leadership experience and experience managing programs
• Capacity and willingness to travel

If you are interested in knowing more about this position please contact the National Manager, Training and Services: tosullivan@blueknot.org.au.

Please forward a copy of your resume and a covering letter addressing the selection criteria to tosullivan@blueknot.org.au by the 18 January 2021.

Interviews will be offered as applications are received.

All employees of Blue Knot Foundation are required to undergo a National Police Check.

 



Helpline Counselling Coordinator

Counselling services for adult survivors of complex childhood trauma
North Sydney Location, close to public transport
Lead the counselling team to deliver phone, webchat and email services

The Organisation
Blue Knot Foundation’s core mission is to support the recovery of adult survivors of childhood trauma. They offer a range of important services including the Blue Knot Helpline, Trauma Informed Case Management to support applicants applying for the National Redress Scheme, National Counselling and Referral Service supporting the Disability Royal Commission, educational workshops, professional development training, supervision, consultancy and other services. Blue Knot Foundation is committed to enabling people affected by childhood trauma to live satisfying and meaningful lives, and to feel connected with their communities.

Benefits & Culture
• Passionate and collaborative team culture
• Commitment to training and development
• Diverse recognition framework
• Generous salary packaging provisions

The Role
Reporting to the Helpline and Redress Manager, with counsellors and senior helpline counsellor reporting for program specific concerns this position coordinates the delivery of counselling services for this phone based helpline. The Blue Knot Helpline offers trauma-informed, person-centred, support, information and referrals to callers who are survivors of complex childhood trauma and their personal supporters. The position will also collaborate with the Redress Counselling Coordinator to ensure smooth service delivery across both programs. It also supports survivors of institutional sexual abuse as they engage with or apply to the National Redress Scheme. In this role you are responsible for ensuring effective and efficient management of the service, team recruitment and induction, leadership and supervision, continuous quality improvement, performance management activities, sharing responsibility for the support, debriefing, ongoing training and professional development of counselling team members. Additionally you will:

• Ensure best practice in trauma informed counselling is delivered across phone, webchat and email services
• Support senior counsellors and team members by identifying and addressing any potential for vicarious traumaand implementing strategies to ensure counsellor’s wellbeing
• Formulate recommendations for quality improvement, the development and refinement of policies, protocolsand practices
• Guarantee accurate data collection and reporting to meet KPIs on all aspects of the Helpline
• Embrace the values of the Blue Knot Foundation
• Attend to self-care by attending professional development and regular supervision

Skills & Experience Required
We are looking for applicants who genuinely have a desire to support individuals, their families and carers who have experienced complex trauma and possess the following:

• Post Graduate studies in psychology, social work or counselling (or other relevant field)
• 10-20 years’ counselling practice experience, preferable including phone (or relevant), with experience insupervising/leading counselling team
• Strong stakeholder engagement, leadership and management skills with experience in leading and managing aprogram/service to successfully achieve performance and organisational objectives and funding KPIs
• A demonstrated understanding of appropriate counselling/practice frameworks, skills and knowledge insupporting people via a phone
• The ability to manage professional services via telephone and online modalities

If you are a people leader who possess the qualifications, experience and expertise to manage this important service and team, please forward your cover letter responding to the skills required above and CV to cv@ngorecruitment.com quoting #658130 or call Kelly Gentle on 02 8243 0570 to discuss your interest.



Blue Knot Foundation Training Facilitator

Seeking trainers in: ACT, NSW, NT, SA, TAS

Are you looking for a role that can supplement your current work? 
Are you an experienced trainer who can facilitate complex training programs? 
Do you understand and have a knowledge base about complex trauma and its impacts? 


The Blue Knot Foundation is seeking trainers experienced in the field of complex trauma to deliver training programs from our suite of trauma informed and therapeutic clinical packages. 

The Role

This is a contract position based on bookings for individual training events and could complement the work of professionals in private practice or who work part time in a trauma service. Blue Knot’s span across Australia requires trainers with a range of backgrounds, working not only in clinical roles but in practice roles with adults, children, youth and families. 

Blue Knot trainers deliver the organisation’s material in a variety of settings, face to face training, virtual classrooms, webinars and speaking engagements. Training runs in one or two-day formats publicly and within organisational settings.


Priority Skill Sets

We are looking for trainers with excellent training facilitation skills, confidence, enthusiasm AND experience and skill sets in one, or more, of the following:

1. clinical/ counselling experience working within domestic and family violence services (at least 5 years)
2. experienced complex trauma clinicians (at least 5 years) who implement best practice approaches
3. working in organisational settings which support traumatised people
4. lawyers working with people with complex trauma histories 
5. working with Aboriginal and Torres Strait Islander peoples
6. working with people who use alcohol and other drugs 
7. working within homelessness services
8. working with people with different abilities / disability
9. working in leadership roles (with at least 5 years leadership experience) 
10. working in human services, health or other services that provide services to traumatised people 


Essential Criteria

•  Tertiary qualifications in one of the following disciplines or other relevant qualifications - psychology, education, social work, allied health, medicine, law or counselling
•  High level understanding of trauma-informed practice, the impact of complex childhood trauma, vicarious trauma and implications for service providers
•  Extensive experience working with people who have experienced childhood trauma in the health, human services, legal, corporate or private clinical practice sectors  
•  Demonstrated  experience in one, or more, of the 12 Priority Skill Sets listed above 
•  Ability to use an engaging training delivery style and “think on your feet” 
•  Extensive experience facilitating adult learning in professional development or vocational setting, including working with diverse group dynamics, managing challenging behaviours and applying adult learning principles
•  A high level of interpersonal communication skills 
•  Demonstrated ability to reflect on own skills and knowledge base in relation to meeting training outcomes

Highly regarded, but not essential

•  Lived experience of complex trauma
•  Ongoing professional supervision (if working clinically)
•  Ability to travel
•  A current Certificate IV TAE Workplace Training and Assessment
•  Experience facilitating online learning in virtual classrooms

Please contact Tamara O’Sullivan, National Manager Training and Services to apply at tosullivan@blueknot.org.au providing your resume and completed selection criteria or if you require further information on the position.

 


 

 

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Testimonials

“Blue Knot Foundation has a key role to play in the building of community capacity in care provision to those who have experienced childhood abuse and trauma in any environment.”

NIALL MULLIGAN Manager, Lifeline Northern Rivers

“I think Blue Knot Foundation is a fantastic support organisation for people who have experienced childhood trauma/abuse, for their families/close friends and for professionals who would like to learn how to more effectively work with these people.”

Psychologist Melbourne

“It's such a beautiful thing that you are doing. Helping people to get through this.”

ANONYMOUS

“It was only last September when I discovered the Blue Knot Foundation website and I will never forget the feeling of support and empathy that I received when I finally made the first phone call to Blue Knot Helpline, which was also the first time I had ever spoken about my abuse.”

STEVEN

"At last there is some sound education and empathetic support for individuals and partners impacted by such gross boundary violations.”

TAMARA

Contact Us

Phone: 02 8920 3611
Email: admin@blueknot.org.au
PO Box 597 Milsons Point NSW 1565
Hours: Mon-Fri, 9am-5pm AEST


Blue Knot Helpline
Phone: 1300 657 380
Email: helpline@blueknot.org.au 
Hours: Mon-Sun, 9am-5pm AEST

For media comment, please contact:
Dr Cathy Kezelman
+61 425 812 197
+61 2 8920 3611
or ckezelman@blueknot.org.au


For media enquiries, please contact: 
Jo Scard
+61 457 725 953 
or jo@fiftyacres.com