Blue Knot Foundation manages a Referral Database containing the names of health practitioners and organisations with experience in supporting adult survivors of childhood trauma and abuse. Helpline counsellors identify service providers from this database in response to requests from service users. Blue Knot Foundation provides this information as a service only and cannot guarantee its suitability for any service user’s particular needs.
Health practitioners on the Referral Database include primarily psychologists, counsellors, psychotherapists and social workers, as well as mental health nurses, psychiatrists, general practitioners, and other mental health service providers.
Practitioners apply to Blue Knot Foundation to have their details listed on the Referral Database. Applicants must demonstrate appreciation of trauma-informed therapeutic services relevant to working with adult survivors of childhood trauma and abuse, details of their professional registration and two professional references attesting to their experience in providing trauma-informed therapy. Applicants who provide this documentation are listed on the Referral Database.
The Blue Knot Foundation does not otherwise accredit or endorse any health practitioner on the Referral Database. Health practitioners who accept referrals through the Referral Database do so as independent practitioners, even where they are or have been employees or contractors with the Blue Knot Foundation. Apart from maintaining and using the Referral Database, the Blue Knot Foundation has no role in the referral process or any subsequent treatment provided, and receives no financial benefit from the referral.
It is solely the responsibility of the service user to ascertain the appropriateness of any health practitioner for their particular needs.
Any complaint or concern about a health practitioner who is listed on the Referral Database should be submitted to the relevant State or Territory health complaints body or professional association. The Blue Knot Foundation is not able to investigate or determine complaints. If Blue Knot Foundation is notified in writing that a complaint against a practitioner listed on the Referral Database has been submitted to a relevant complaints body, the practitioner's listing on the Referral Database will be suspended until the outcome of the complaint is known. Blue Knot Foundation will advise the practitioner about the suspension of their listing.
The discretion to list, retain or remove a health professional from the Referral Database rests solely with Blue Knot Foundation.
For guidance on how to choose a therapist please read the following:
Blue Knot Foundation endeavours to identify organisations that are trauma-informed and potentially may be of assistance to a service user.
Blue Knot Foundation does not accredit or endorse any organisation on the Referral Database. It is solely the responsibility of the service user to ascertain the appropriateness of any organisation for their particular needs.
Any complaint or concern about an organisation provided by the Blue Knot Helpline must be addressed directly with that organisation and their complaints process. The Blue Knot Foundation is not able to investigate or determine complaints against other organisations.
The discretion to list, retain or remove an organisation from the Referral Database rests solely with Blue Knot Foundation.