Breaking news: Blue Knot Foundation announces its National Centre of Excellence for Complex Trauma, learn more

For all in-house training enquiries, click here or call us on (02) 8920 3611 to speak to our training team. Download our In-house Training Booklet here



Interested in learning more?

Talking about trauma: Guide to conversations and screening for heath and other service providers

Talking about trauma for servicesAs a society we are becoming increasingly aware of the prevalence of trauma and its devastating impacts. But many people feel poorly equipped to have conversations with people they know or suspect have experienced trauma. This includes service-providers, including health services. It is as relevant for services which don’t provide clinical treatment,but which engage with people, many of who have a lived experience of trauma, as it is for clinical services.

Knowing how to ‘talk about trauma’ is essential to supporting traumatised people. It is also critical to establishing service systems which are ‘trauma-informed’. Research shows that positive relational experiences assist trauma recovery while negative social interactions impede it. Such interactions occur within diverse services, which can play a major role in providing support for recovery from trauma. Every type of service needs to know how to ‘talk about trauma’.

It is not difficult to acquire the necessary knowledge for ‘talking about trauma’. No clinical training or specialist skills are needed. It requires a basic foundation of information about trauma. When put into practice, this knowledge reduces the likelihood of stressful interactions and helps minimise the effects of prior traumas.  Relating to one another in a trauma-informed way ‘does no harm’ and focusses on the way in which we treat each other as human beings. Services of all kinds can play a critical role in this regard. 

This guide is the second in a series on the topic of Talking about Trauma (the first is addressed to the general public). It is intended to build the knowledge and skills of everyone in our community. Whether in a personal or professional capacity, we all need to engage in conversations about trauma.

To purchase a hard copy of the publication, click here.

To read about the importance of this publication in pro bono Australia click here.




Latest Articles

You must configure this module first via "Module Settings"

Donate Now!


“Blue Knot Foundation has a key role to play in the building of community capacity in care provision to those who have experienced childhood abuse and trauma in any environment.”

NIALL MULLIGAN Manager, Lifeline Northern Rivers

“I think Blue Knot Foundation is a fantastic support organisation for people who have experienced childhood trauma/abuse, for their families/close friends and for professionals who would like to learn how to more effectively work with these people.”

Psychologist Melbourne

“It's such a beautiful thing that you are doing. Helping people to get through this.”


“It was only last September when I discovered the Blue Knot Foundation website and I will never forget the feeling of support and empathy that I received when I finally made the first phone call to Blue Knot Helpline, which was also the first time I had ever spoken about my abuse.”


"At last there is some sound education and empathetic support for individuals and partners impacted by such gross boundary violations.”


Contact Us

Phone: 02 8920 3611
PO Box 597 Milsons Point NSW 1565
Hours: Mon-Fri, 9am-5pm AEST

Blue Knot Helpline
Phone: 1300 657 380
Hours: Mon-Sun, 9am-5pm AEST

For media comment, please contact:
Dr Cathy Kezelman AM
0425 812 197 or

For media enquiries, please contact: 
Jo Scard
0457 725 953 or