If you have experienced childhood trauma, you can speak with a Blue Knot Helpline trauma counsellor including for support and applications around national redress

1300 657 380
Monday - Sunday
between 9am - 5pm AEST
or via email helpline@blueknot.org.au


Do you live with disability?  Have you experienced abuse, neglect, violence or exploitation?

For support for Disability Royal Commission or general support contact our National Counselling & Referral Service

1800 421 468
9am - 6pm AEST Mon- Fri
9am - 5pm AEST Sat, Sun & public holidays


Survivor self-care


Look, think and act

What and how you think influences your feelings. Positive thoughts make you feel happy and energise you, while negative thoughts make you feel sad and drain your energy. Thoughts can drift into your head uninvited and you may think you cannot control their entry. Thousands of thoughts enter and exit our mind every day; we don't pay attention to many of them. We can control our thoughts and  place them consciously in or out of our mind. How much space and time you give a thought in our mind is your choice and decision.

The core component of a model of group work for working with adult survivors of childhood abuse developed by van Loon & Kralik (2005) focuses on the ‘Look, Think, Act’ process:

  • 1. Look: What’s going on? What’s happening? What’s happening inside you? What are your responses? What are the circumstances? Describe the context: What are your thoughts ? How long did you mull over the event afterwards?
  • 2. Think: How do I feel about that? What’s the main problem? Why is this happening? What was the trigger or cause (e.g. attitudes, beliefs, past experiences)? What are the consequences? How am I behaving (e.g. are my responses defensive, grounded in my past)? Which area/s can I move forward with? How might my moving forward look? When should I begin – what order...? How should I do it?
  • 3. Act: By ‘Act’ we mean to take action, or do something. A good place to start is to think about what could/should be done differently to get the desired outcome. Then begin to action the smallest and most easily managed act that would have the most benefit.

As explained by van Loon & Kralik (2005), we all have thoughts, feelings and attitudes about our current experiences. These thoughts and feelings give rise to emotions such as love, fear, anger, hatred, sadness, sorrow and so on, which need to be recognized and acknowledged. Emotions trigger our behaviours and responses and at times these can be self-rejecting reactive responses, arising from the experiences of past trauma. Every response, whether we’ve thought it through or not, has a consequence, and these consequences impact other people and situations, or ourselves. Some consequences can be anticipated while others are unanticipated and unintentional. This process pervades everything we do every day. Our behaviours and reactions to these effects make us modify our behaviours.

The ‘Look, Think, Act’ process helps us to work out what’s going on by focusing on changing our thinking, so we can alter our behaviours and responses to influence our preferred outcomes (van Loon & Kralik, 2005).

The ‘Look, Think, Act’ process informs our choices and helps us work out what we want to modify in our thoughts, feelings, attitudes or behaviours and choose responses more thoughtfully. Even pretending nothing is happening, not responding, or running away, is a choice which has consequences. Withdrawing to think or regroup is also a valid choice and can be both safe and useful. However, ignoring or pretending that nothing is happening decreases our ability to influence the outcome, while leaving us with the consequences of doing nothing (van Loon & Kralik, 2005).

You may notice that as you become aware of your own responses and reactions, and the responses of those around you, the more you use the ‘look, think, act’ process, the better you become at controlling your reactions to another person’s response. You stop taking everything so personally and your capacity to tolerate people’s behaviour increases.


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Health Direct


Head to Health


“Blue Knot Foundation has a key role to play in the building of community capacity in care provision to those who have experienced childhood abuse and trauma in any environment.”

NIALL MULLIGAN Manager, Lifeline Northern Rivers

“I think Blue Knot Foundation is a fantastic support organisation for people who have experienced childhood trauma/abuse, for their families/close friends and for professionals who would like to learn how to more effectively work with these people.”

Psychologist Melbourne

“It's such a beautiful thing that you are doing. Helping people to get through this.”


“It was only last September when I discovered the Blue Knot Foundation website and I will never forget the feeling of support and empathy that I received when I finally made the first phone call to Blue Knot Helpline, which was also the first time I had ever spoken about my abuse.”


"At last there is some sound education and empathetic support for individuals and partners impacted by such gross boundary violations.”


Contact Us

Phone: 02 8920 3611
Email: admin@blueknot.org.au
PO Box 597 Milsons Point NSW 1565
Hours: Mon-Fri, 9am-5pm AEST

Blue Knot Helpline
Phone: 1300 657 380
Email: helpline@blueknot.org.au 
Hours: Mon-Sun, 9am-5pm AEST

For media comment, please contact:
Dr Cathy Kezelman
+61 425 812 197
+61 2 8920 3611
or ckezelman@blueknot.org.au

For media enquiries, please contact: 
Jo Scard
+61 457 725 953 
or jo@fiftyacres.com