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“Wonderfully delivered, well informed training that was engaging. Great presenter, thank you.”

Kylie Douse, Manager, FaCS

“Excellent presentation, great engagement with the audience, significant experience/ knowledge and willingness to share ”

Anonymous, Perth

“Very well presented and engaging...stimulating ideas and potential. Thought provoking and a reminder of what can be done ”


“Excellent training. Gave this service a great opportunity to ask/discuss specific issues to better improve the service for our clients .”

Anonymous, Richmond

“I found the training insightful and relevant to the program we deliver. I would like this training to be mandatory with our organisation and across the community services sector”

Danya Groppenbacher, Blacktown

Introduction to Trauma-Informed Care and Practice for Managers

TIP Managers imageThis half-day professional development training provides an introduction to trauma-informed practice for personnel in leadership and management roles across diverse systems, sectors and organisations.  It is informed by an understanding that past and present trauma/s underpin the presentations of many people to different services but despite their often global effects, are often not identified or acknowledged. Consequently, many people have been re-traumatised in systems of care over time.

The training establishes the benefits of becoming a trauma-informed service with respect to OH & S and risk management. Doing so is a ‘win-win’ for clients, staff and organisations alike with benefits including reduced stress and enhanced wellbeing for all. While the principles of trauma-informed care are straightforward, embedding them requires ongoing commitment. Leaders and managers are critical to the change process. This training provides an introduction to the knowledge, tools and strategies needed to embark on the journey.

By participating in this professional development training, attendees will:

  • Acquire knowledge of the types, prevalence and impacts of trauma, including complex trauma
  • Apply insight into the stress response and survivor coping strategies to articulate the need for trauma-informed services
  • Evaluate the barriers and benefits of embedding trauma-informed principles into practice, policies and systems for clients, staff and organisations
  • Delineate the framework and steps needed to embed trauma-informed practice into organisations including the role of managers

Material presented in the training draws on research from Blue Knot Foundation Practice Guidelines for Treatment of Complex Trauma and Trauma Informed Care and Service Delivery and other relevant research. 

Who should attend?

Managers, team leaders or personnel in leadership roles in diverse organisations, services and sectors.