If you have experienced childhood trauma, you can speak with a Blue Knot Helpline trauma counsellor including for support and applications around national redress

1300 657 380
Monday - Sunday
between 9am - 5pm AEST
or via email helpline@blueknot.org.au


Do you live with disability?  Have you experienced abuse, neglect, violence or exploitation?

For support for Disability Royal Commission or general support contact our National Counselling & Referral Service

1800 421 468
9am - 6pm AEST Mon- Fri
9am - 5pm AEST Sat, Sun & public holidays

Contact Us

Enquire today regarding having in-house training. Please complete the online enquiry form, or alternatively, contact our In-house Training Manager on (02) 8920 3611 or trainingandservices@blueknot.org.au


“Fantastic trainer – so much knowledge with an incredible ability to convey it to others. Highly recommend this training to all, not just clinicians.”

NATASHA CARSON Housing Manager

“Presenter was fantastic, great knowledge, knew how to facilitate the day well. Training delivered well.”

ANONYMOUS Mission Australia

“Lots of requests for future workshops and case managers are following through with strategies during ongoing support meetings.”


“Such valuable training for assisting our clients.”

Haymarket Centre

“Fantastic Training. Very beneficial to my role and I'm sure that this training will ensure more positive outcomes for my clients. Thank you.”

LISA WILLCOCKSON Central Coast Family Support Service

CPD Information

Professionals may claim CPD hours / credits / points for their participation in Blue Knot Foundation training workshops as a self-directed learning activity.

Blue Knot Foundation helps you meet your reporting obligations by having clearly articulated learning outcomes attached to each workshop and issuing Certificates of Attendance to participants upon completion of the workshop. For more information please refer to your professional association or the AHPRA website.

Trauma-Informed Care and Practice in the Homelessness Sector

TICP Homelessness image

This one day interactive training provides the information and skills needed by personnel working within the homelessness sector to better assist the large numbers of clients impacted by diverse traumas.

People who experience homelessness have  high levels of past and present trauma. Many trauma survivors use multiple services more frequently than the general population; this is compounded for people experiencing homelessness. It is essential to the emotional and physical health and well-being of survivors who are experiencing homelessness that systems’ and individual practice is informed by the ground-breaking research around trauma-informed practice.

This training will delineate the prevalence, dynamics, impacts of and coping strategies related to the intersection of traumatic stress and homelessness. It will also workshop the principles of trauma-informed practice across different case scenarios. The training also provides participants with insights and tools to take back to the workplace to enhance client outcomes and minimise the risks of re-traumatisation. 

At the session’s completion, participants will be better able to:

  • Utilise knowledge of the types, prevalence and impacts of the trauma amongst people experiencing homelessness to articulate the benefits of trauma-informed homelessness services
  • Analyse the stress response and survivor coping strategies to understand the challenges people with a trauma history (and who are impacted by homelessness) experience in regulating their emotions and levels of arousal, including their behavioural expressions
  • Apply the principles of trauma-informed practice to develop strategies which enhance safety, minimise re-traumatisation and support trauma recovery for people within the homelessness sector
  • Perform an individual/organisational practice audit
  • Acquire trauma-informed strategies to help support optimal arousal, emotional regulation and safety in your work with people in the homelessness sector who have experiences of trauma

Material presented in the training will be comprehensive, and will draw on the research based on the Blue Knot Foundation's Practice Guidelines for Treatment of Complex Trauma and Trauma Informed Care and Service Delivery www.blueknot.org.au/guidelines and other relevant research.

Who should attend?

All personnel working within specialist homelessness or supported accommodation services or those which support people at risk of or experiencing homelessness. This includes but is not limited to case managers, support workers, community development worker, project officer, program coordinator, housing officer, tenancy officer, shelter manager.