If you have experienced childhood trauma, you can speak with a Blue Knot Helpline trauma counsellor including for support and applications around national redress

1300 657 380
Monday - Sunday
between 9am - 5pm AEST
or via email helpline@blueknot.org.au


Do you live with disability?  Have you experienced abuse, neglect, violence or exploitation?

For support for Disability Royal Commission or general support contact our National Counselling & Referral Service

1800 421 468
9am - 6pm AEST Mon- Fri
9am - 5pm AEST Sat, Sun & public holidays

Contact Us

Enquire today regarding having in-house training. Please complete the online enquiry form, or alternatively, contact our In-house Training Manager on (02) 8920 3611 or trainingandservices@blueknot.org.au


“A fantastic training that has assisted me in my role as a Family Support Worker! I've been able to use information and look at challenging clients in a new perspective”

Anonymous, Arncliffe

“I feel much more confident in the foundations of TIC and have new skills I'm eager to implement at work and in my personal life. This is the best training I've ever done! ”

Danyelle Kaplan

“I just wanted to again express my thanks for running the course for our volunteers. Those who attended the training yesterday, all said that the trainer was exceptional and the training was really relevant and would be helpful to them on the phones with their callers.”

Fiona Berry

“Thanks for the plain language, non clinical and explaining all in a human normalising way .”

Anonymous, Perth

“This training raised my awareness of the effects of trauma in a variety of situations and how you need to be very mindful of how you react and appreciate each individual situation. ”

Jennifer Wallington, Kariong

Introduction to Trauma-Informed Care and Practice

TICP half day image

This half-day interactive and practical professional development training alerts learners to the possibility that their clients and co-workers may have experiences of childhood and/or other past or current trauma(s), which could be affecting their health, wellbeing, daily interactions and functioning.

This training is introductory and appropriate to a wide range of work roles. It is not clinically/treatment-focussed but rather puts trauma in a social context and provides learners with a trauma-informed lens to better understand challenging emotions and human behaviour in the workplace and, in service delivery.

This training uses current research to provide a basic understanding of trauma, trauma dynamics and the core principles of trauma-informed practice - a strengths-based approach vital for every person working in health, human, education, disability and legal services, whether you work in government, non-government, public or private sectors.

This training enables learners to understand how trauma is expressed in their work and the principles of trauma-informed care and practice. 

By participating in this professional development training, participants will:

  1. Acquire knowledge of the types, prevalence and impacts of trauma, including complex trauma
  2. Utilise knowledge of the stress response and survivor coping strategies to better understand challenging behaviours, emotions and levels of arousal
  3. Acquire the principles of trauma-informed practice which support recovery and minimise re-traumatisation.

This training will draw on research from Blue Knot Foundation’s internationally and nationally and acclaimed Practice Guidelines for Treatment of Complex Trauma and Trauma Informed Care and Service Delivery www.blueknot.org.au/guidelines and other relevant research. 

Who should attend?

Anyone in the workplace from diverse sectors including, but not limited to, health, mental health, alcohol and other drugs services, community, legal, justice, domestic and family violence, child protection, emergency, disability, housing, settlement, and employment services.