For all in-house training enquiries, click here or call us on (02) 8920 3611 to speak to our training team. Download our In-house Training Booklet here

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Enquire today regarding having in-house training. Please complete the online enquiry form, or alternatively, contact our In-house Training Manager on (02) 8920 3611 or


“Wonderfully delivered, well informed training that was engaging. Great presenter, thank you.”

Kylie Douse, Manager, FaCS

“Excellent presentation, great engagement with the audience, significant experience/ knowledge and willingness to share ”

Anonymous, Perth

“Very well presented and engaging...stimulating ideas and potential. Thought provoking and a reminder of what can be done ”


“Excellent training. Gave this service a great opportunity to ask/discuss specific issues to better improve the service for our clients .”

Anonymous, Richmond

“I found the training insightful and relevant to the program we deliver. I would like this training to be mandatory with our organisation and across the community services sector”

Danya Groppenbacher, Blacktown

Embedding Trauma-Informed Care and Practice for Managers

TIP Managers imageThis full-day interactive professional development training alerts leaders and managers to the benefits of embedding trauma-informed principles throughout their programs, systems and organisations, and provides the framework and steps to undertake the process. Informed by current research, it highlights the reality that many clients and staff have experiences of past and present trauma/s, putting them at high risk of retraumatisation, including in organisations over time. These experiences often profoundly affect staff and client health, wellbeing and ability to optimally interact, function, and engage. 

This training presents the core trauma-informed principles and highlights the OH & S and risk management benefits of becoming a trauma-informed service. It delineates the critical role of leaders and managers in the systemic change management process - one of ongoing commitment, engagement and collaboration across all levels of the program, system or organisation. Doing so is a ‘win-win’ for clients, staff and organisations alike, in terms of reduced stress, better client outcomes, greater staff satisfaction and productivity, and enhanced well-being for all. 

By participating in this professional development training, attendees will:

  • Acquire knowledge of the types, prevalence and impacts of trauma, particularly complex trauma
  • Apply insight into the stress response and survivor coping strategies to articulate the need for trauma-informed systems and services
  • Build the skills and strategies trauma-informed managers need to support staff  with trauma histories, and/or who work with clients with lived experience of trauma
  • Evaluate the barriers, opportunities and benefits of embedding trauma informed principles into practice, policies and systems for clients, staff and organisations
  • Delineate the framework and steps needed to embed trauma informed practice into a program, system or organisation focusing on the role of managers
  • Conduct a trauma-informed audit of your organisation, and individual organisational plans for change

Please note: this training is also available in a half day format. The half-day format, while informative, presents the course information in less detail and does not provide the opportunity to workshop concepts for practical application.

Material presented in the training draws on research from Blue Knot Foundation Practice Guidelines for Treatment of Complex Trauma and Trauma Informed Care and Service Delivery and other relevant research. 

Who should attend?

Anyone in a leadership or management role in any organisation from the human, health and/or legal sectors.

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Phone: 02 8920 3611
PO Box 597 Milsons Point NSW 1565
Hours: Mon-Fri, 9am-5pm AEST

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Phone: 1300 657 380
Hours: Mon-Sun, 9am-5pm AEST

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The information and resources on this site are provided for general education and as information and/or a guide only. They do not replace, and should not be used as a substitute for, counselling, therapy or other services, and should at no time be regarded or treated as professional advice of any kind. Personal needs and circumstances should always be carefully and thoroughly considered to determine the optimal approach in each individual case.