For all in-house training enquiries, click here or call us on (02) 8920 3611 to speak to our training team. Download our In-house Training Booklet here

Talking about trauma for services


“I have attended one of your workshops for Health Professionals and found it to be one of the most enlightening and useful trainings I have attended. In particular, I really got an understanding of how to best deal with people in crisis related to past trauma.”


“The workshop was outstanding - could be used for all practitioners no matter what their discipline. I would hope that you would promote it among psychologists - particularly because the focus was on "abuse" without putting the various types of abuse into boxes.”


“I recommend Blue Knot Foundation's trauma training to every professional, worker of all setting, survivor, and carer. The better trained the earlier the diagnosis and a better chance for survivor recovery.”


“I would highly recommend Blue Knot Foundation training. The information and research is impressive and relevant; the facilitator knew her stuff, was engaging and provided relevant examples.”


Trauma-informed Care and Practice

Blue Knot’s vision for a trauma-informed world…


In Australia, millions of people of all ages are affected by trauma. They include our First Peoples, whose collective traumas span generations. Although trauma does not directly affect everyone, it impacts us all indirectly. Many people in our society live with the ongoing effects of past and present overwhelming stress (trauma). When they have not received the support they need they are often left struggling with their health and well-being. Yet despite the vast numbers of people affected, many of us including those who provide professional support often do not consider the possibility of trauma, recognise it, or respond in a way which is sensitive to the vulnerabilities of people affected. This information is not just useful for practitioners and service providers but for us all. 

Trauma affects the way people approach potentially helpful relationships (Fallot and Harris). When this is not understood it put people at risk of further trauma, due to an ongoing sense of fear, betrayal, distrust and lack of safety. While trauma is everyone’s business and becoming a trauma-informed world would reap countless benefits, embedding trauma-informed practice is critical across all practice, services, agencies and institutions.

What is trauma-informed practice?

Trauma-Informed Practice is a strengths-based framework grounded in an understanding of and responsiveness to the impact of trauma, that emphasises physical, psychological, and emotional safety for everyone, and that creates opportunities for survivors to rebuild a sense of control and empowerment.

What are trauma-informed services?


They are services which:


·   `are informed about, and sensitive to, trauma-related issues’ (Jennings, 2004)  

·   are attuned to the possibility of trauma in the lives of all clients/patients/consumers

·   commit to and act on the core principles of safety, trustworthiness, choice, collaboration and empowerment (Fallot and Harris, 2001)

·   have reconsidered and evaluated all components of the system in light of the role and impacts of trauma

·   apply this understanding to design systems which accommodate the vulnerabilities of trauma survivors, and enable service delivery which minimises the risk of re-traumatisation

·   emphasise physical and emotional safety for all – clients, practitioners and service providers

·   recognise symptoms as adapative rather than pathological

·   accommodate the need to collaborate with clients, and affirming their strengths and resources

·   recognise the importance of respect, information, hope and possibilities for connection

Blue Knot Foundation's Practice Guidelines for Treatment of Complex Trauma and Trauma Informed Care and Service Delivery combine organisational trauma-informed guidelines as well as clinical guidelines.
>>Download or purchase the Practice Guidelines for Treatment of Complex Trauma and Trauma Informed Care and Service Delivery here
Blue Knot Foundation delivers trauma-informed training across sectors. To find out more about our professional development training click here.


| The Buzz Newsletter | 28 February| NSW CAG’s 2011 Recovery Forum
Dr. Cathy Kezelman, Blue Knot Foundation President was the keynote speaker at the CAG (NSW) Annual Recovery Forum which focused on Trauma Informed Care. The following article is taken from The Buzz Autumn 2012 (Newsletter Mental Health and Drug and Alcohol Office). See page 9 of this article.


Trauma-informed Care and Practice Conference: Meeting the Challenge
Blue Knot Foundation co-hosted MHCC’s biannual Conference in 2011 - below are presentations and resources from the conference:
  • Dr. Cathy Kezelman delivered a paper: Trauma Informed Care and Practice – changing the lives of Australian adult survivors of childhood trauma. To view the powerpoint slides click here. To watch the presentation on youtube click here.
  • Prof Warwick Middleton, member of Blue Knot Foundation’s Advisory Panel gave an address in 4 parts “15 years directing a trauma and dissociation unit: perspectives on Trauma Informed Care
  • Professor Judy Atkinson, member of our Advisory Panel gave an address in 3 parts “An 'Educaring' approach to healing generational trauma in Aboriginal Australia”. Click here to read the powerpoint slides. Click here to watch the presentation.
  • Dr. Richard Benjamin,  member of our Advisory Panel gave 2 addresses, “Trauma Informed Care and Practice – engaging the left and the right hemispheres” – PART ONE (in 3 parts) and PART TWO (in 4 parts).  Click here to read the powerpoint slides. Click here to watch the You Tube video. 

Click here to see the other presentations and webcasts from the conference.


| MHS conference in Adelaide in September 2011 - Dr. Cathy Kezelman and Corinne Henderson, Senior Policy Officer MHCC co-presented a paper “Trauma-informed Care and Practice-using a wide-angled lens”
To read the paper click here. To view the Powerpoint slides click here.
| Click here to read a Trauma Informed approach in the Family court system as a paper presented at a seminar  "Child abuse in the Family Law System – a silenced epidemic” co-convened by Justice for Children and National Child Protection alliance Nov 2011 at NSW Parliament House.
| Click here to read an article by Cathy Kezelman entitled “Trauma Informed Care – Youth Mental Health”. This paper was presented at a seminar in ACT “Creating a Culture of Prevention and Wellbeing” 

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Health Direct


Head to Health


“Blue Knot Foundation has a key role to play in the building of community capacity in care provision to those who have experienced childhood abuse and trauma in any environment.”

NIALL MULLIGAN Manager, Lifeline Northern Rivers

“I think Blue Knot Foundation is a fantastic support organisation for people who have experienced childhood trauma/abuse, for their families/close friends and for professionals who would like to learn how to more effectively work with these people.”

Psychologist Melbourne

“It's such a beautiful thing that you are doing. Helping people to get through this.”


“It was only last September when I discovered the Blue Knot Foundation website and I will never forget the feeling of support and empathy that I received when I finally made the first phone call to Blue Knot Helpline, which was also the first time I had ever spoken about my abuse.”


"At last there is some sound education and empathetic support for individuals and partners impacted by such gross boundary violations.”


Contact Us

Phone: 02 8920 3611
PO Box 597 Milsons Point NSW 1565
Hours: Mon-Fri, 9am-5pm AEST

Blue Knot Helpline
Phone: 1300 657 380
Hours: Mon-Sun, 9am-5pm AEST

For media comment, please contact:
Dr Cathy Kezelman AM
0425 812 197 or

For media enquiries, please contact: 
Alys Francis
0476 287 787 or